NATHAN

NATHAN

NATHAN

JUN

JUN

CHAN

CHAN

CHAN

0415 660 117

0415660117

nathanjunchan@gmail.com

nathanjunchan@gmail.com

Digital Product Designer (UX/UI) with nearly 3 years experience in design consultancy within Sydney, Aus.

Digital Product Designer (UX/UI) with nearly 3 years experience in design consultancy within Sydney, Aus.

I am seeking a product design role specialising in UI design,

at a company that values design craft and mentorship.

seeking new opportunities

seeking new opportunities

seeking new opportunities

I am currently on the market looking for a new opportunity in Digital Product Design and can start work immediately.
I am passionate in honing my craft and working on problems with real impact.

I am currently on the market looking for a new opportunity in Digital Product Design and can start work immediately.
I am passionate in honing my craft and working on problems with real impact.

I am currently on the market looking for a new opportunity in Digital Product Design and can start work immediately.
I am passionate in honing my craft and working on problems with real impact.

I am

devious, with intention;

explorative, yet practical;

a firm believer in the value of critical design thinking;

passionate in teaching and sharing,
emerging tech, drinking coffee, bouldering, dancing
and making a positive impact on our digital world.

I am devious, with intention;

explorative, yet practical;

a firm believer in the value of critical design thinking;

passionate in teaching and sharing,
emerging tech, drinking coffee, bouldering, dancing and making a positive impact on our digital world.

Professional work experience

PROFESSIONAL EXPERIENCE

Jun 2021 - Mar 2024

Australian Government

Digital Product Designer (UX/UI)

Developing Star Ratings for
Residential Aged Care

PwC Australia

Australian Government

As a Digital Product Designer (UX/UI) in the Product Innovation team,
my role was to deliver business value at pace by designing
meaningful digital experiences in response to user problems.
During my time, I worked on over 30+ clients from different industry sectors


including Aged care, Government, Education, Financial services and Utilities.



Led the design and implementation of a new government star rating system for the existing myagedcare website.

Some of these projects I led the design from:
research → conceptual wire-framing → high-fidelity interface execution → prototyping

Led the design and implementation of a new government star rating system for the existing myagedcare website.

My design work encompasses responsive web design, mobile design,
conversational AI, 

UI kits, component libraries, branding design.

Led the design and implementation of a new government star rating system for the existing myagedcare website.

Strong teamwork and
communication skills

collaborating with external and internal designers, development teams and stakeholders in both public and private sectors.

Strong teamwork and
communication skills

collaborating with external and internal designers, development teams and stakeholders in both public and private sectors.

Proven success working
agile and in ambiguity

delivering user-centric bespoke solutions, including on SaaS platforms like Microsoft Power-BI, Dynamics 365 and Salesforce.

Proven success working
agile and in ambiguity

delivering user-centric bespoke solutions, including on SaaS platforms like Microsoft Power-BI, Dynamics 365 and Salesforce.

High attention to detail
and time management

prioritising design tasks to deliver high-quality outcomes at the pace of our evolving project needs and deadlines.

High attention to detail
and time management

prioritising design tasks to deliver high-quality outcomes at the pace of our evolving project needs and deadlines.

Past key projects

PROFESSIONAL EXPERIENCE

Australian Government Department of Health

Australian Government

Developing Star Ratings for Residential Aged Care

Developing Star Ratings for
Residential Aged Care

Led the design and implementation of a new government star rating system for the existing myagedcare website. My responsibilities included designing concepts to high-fidelity prototypes, user testing with 33 end-users, managing Salesforce developers and co-facilitating design workshops. The project outcome led to three additional phases of work.

Led the design and implementation of a new government star rating system for the existing myagedcare website.

PwC Australia [secondment]

PwC Consulting website redesign

Led the redesign of PwC Consulting's visual identity as part of the firm’s restructure on a two month secondment. My responsibilities included
co-ordinating with an external design company and building digital web assets alongside the internal marketing team and PwC Brand.

Led the redesign of the PwC Consulting's visual identity as part of the firm’s restructure.

PwC Australia [volunteer]

PwC Ability@ website redesign

Led the redesign of the PwC Ability@ internal Google site. The Ability@ team is a group of volunteers that builds a community around celebrating and supporting persons of disability. I volunteered my time and capabilities to uplift the current outdated website to stand out within the Diversity, Inclusion and Well-being community.

Led the redesign of the PwC Ability@ internal Google site - celebrating accessibility.

Origin Energy

New digital platform

Led the design of a new digital platform in collaboration with the General Manager of Data & Analytics at Origin Energy. My responsibilities included design workshops, rapid ideation, user flows and high-fidelity designs to deliver an end-to-end clickable Figma prototype.

Led the design of a new digital platform in collaboration with the General Manager of
Data & Analytics at Origin Energy.

Private Education Institution

Experience journey map

Facilitated requirement gathering sessions with both primary school and high school teachers across the state to support the ideation, refinement and development of a new digital product that would support the day-to-day needs of teaching staff from attendance to reporting.

Led the design of a new digital platform in collaboration with the General Manager of
Data & Analytics at Origin Energy.

Australian Government Defence

Experience journey map

Working alongside our Microsoft design team, I facilitated requirement gathering sessions and developed high-fidelity wireframes documented into an experience journey map. This artefact was the final deliverable for this phase of work which captures the end-to-end user journey for various archetypes, areas of opportunity, feature prioritisation and technical solutions.

Led the design of a new digital platform in collaboration with the General Manager of
Data & Analytics at Origin Energy.

Western Sydney Local Health District

Australia’s largest vaccination centre

Collaborated in creating end-to-end patient and staff journeys that helped mobilise Australia’s largest vaccine centre (Qudos Bank Arena) in nine days.
A new workforce equivalent of 1,600 full-time workers.
360,000 vaccinations administered over the stadium’s overall operation

Collaborated in creating end-to-end patient and staff journeys that helped mobilise Australia’s largest vaccine centre (Qudos Bank Arena) in nine days. A new workforce equivalent of 1,600 full-time workers. 360,000 vaccinations administered over the stadium’s overall operation

Collaborated in creating end-to-end patient and staff journeys that helped mobilise Australia’s largest vaccine centre in nine days.

Certifications

Completed the Scrum Alliance Certified ScrumMaster course

Completed W3Cx WAI0.1x – Introduction to Web Accessibility course

Previous Australian Government NV1 security clearance holder

work contributions

Founding UI Chapter squad member

Facilitated discussions and workshops on design trends, Figma updates and AI ethics & governance.

Facilitated discussions and workshops on design trends, Figma updates and AI.

Informal mentorship

Volunteered to mentor an intern and two UNSW Co-Op students on design and Figma.

Family Group committee member

Organised social events to foster networking with other PwC teams in the broader Customer & Experience team.

Organised social events to foster networking with the broader Customer & Experience team.

FY22 Recharge event co-ordinator

An annual team event to celebrate designing together.

Annual team event to celebrate design.

Product Innovation Homecoming co-ordinator

Team Homecoming co-ordinator

Event to celebrate working physically together post-Covid.

Celebrating working together post-Covid.

education

2021

User Experience & User Interface – Elevate

User Experience & User Interface course,

(UX/UI)

Academy XI

2019

AWARD Graduate

(creative advertising)

AWARD SCHOOL

2018 - 2016

Master of Architecture

(architecture)

University of Technology Sydney

2016 - 2014

Bachelor of Architectural Design

(architecture)

University of Queensland

technical skills

Figma, Sketch, Webflow, Framer, Miro, Mural

(UX/UI)

Adobe Photoshop, Illustrator, Premiere Pro

Adobe Design Suite

(design)

Microsoft, Salesforce

Adobe Design Suite

(SaaS)

volunteering

Purpose Project

Facilitated workshop activities to support high school students discover their passions to form meaningful career pathways.

Magic Moments Sydney Basket Brigade

Magic Moments Basket Brigade

Packed hampers of food, necessities and toys to families in need during Christmas, all across Australia.

Packed hampers to families in need during Christmas, all across Australia

Guest lecturer for The University of Sydney Business School BUSS4900

Taught advanced Figma skills and design communication to 4th year students.

Sydney Creative Customer Experience
meet up in the PwC Sydney Office

Sydney Creative Customer Experience meet up in the PwC Sydney Office

Organised the set-up, co-ordinated with catering and facilitated guests into the PwC Sydney office.

Associations & conferences

Friends of Figma meetup

WDX Conference

SXSW Conference

Salesforce World Tour

Semi Permanent

Professional Reference

References provided on request

Back to top

Download CV